BALSA Login/Knowledge Base Login

General Principles
Liquidatum Ltd is committed to safeguarding the privacy of your information. By "your information" we mean any information about you, which you provide to us.

Online Services

Information we collect
If you register to use our Knowledge Base we will ask you to provide some information about yourself.

How we use your information
You have the opportunity to ‘opt-in’ to receiving communications from Liquidatum. If you opt-in, we will use your information to inform you by letter, telephone or email, about products and services which may be of interest to you. You may tell us at any time if you do not wish to receive marketing communications from us by visiting the ‘my details’ page once logged into the Knowledge Base and ‘opting-out’. Alternatively you can email info@liquidatum.com stating your preference to opt out.

We may also use your information for research and statistical analysis with the aim of improving our services.

We may pass your information collected online to people who provide a service to us or are acting as our agents, on the understanding that they will keep the information confidential. We will retain information collected about you online for as long as permitted for legitimate business purposes.

Use of cookies

What are Cookies?
Cookies are harmless text files that web servers can store on your computer’s hard drive when you visit a site. They allow the server to recognise you when you revisit. There are two main types:

Transient (or per-session) cookies - these only exist for your site visit and are deleted on exit. They recognise you as you move between pages. These cookies also help maintain security.

Persistent (or permanent) cookies - these stay on your machine until expiry or deletion. Many are built with automatic deletion dates to help ensure your hard drive doesn’t get overloaded. These cookies often store and re-enter your log-in information, so you don’t need to remember membership details.
We use both types of cookie.

What we use cookies for
Internet cookies are common and do not harm your system - they just store or gather site information. They help you do things online, like remembering logon details so you don’t have to re-enter them when revisiting a site.

We use cookies to:

Gather customer journey information across our sites

Temporarily store details input into our calculators, tools, illustrations and demonstrations

Store details of your marketing, product and business unit preferences to improve our targeting and enhance your journey through our sites and partner sites

We don’t use cookies to track people’s Internet usage after leaving our sites and we don’t store personal information in them others could read and understand. We will not sell or distribute cookie information.

Changing your cookie settings
To enable or disable cookies, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” facility). Alternatively, an external resource is available at www.allaboutcookies.org/manage-cookies providing specific information about cookies and how to manage them to suit your preferences.

By “our/we/us/ours” we mean Liquidatum Ltd.

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